My Account

Orders, Shipping and Delivery

How do place my order?

Currently all products  on Pauli Mer can be purchased on the partners site. Simply click the orange explore + buy button on the product page to review and purchase . By making Pauli Mer your first shopping destination and utilizing these buttons, you will help our team understand which product are most compelling as we work towards having transactions take place on Pauli Mer down for a more convenient experience.

How do I track my order?

This varies by partner. If a tracking number is created, you may contact the parter brand directly.

How long will my order take to arrive?

This varies depending on the partner. Please let us know if your order is not processed in a timely manner.

What packaging will my order come in?

Please check the details section of the product page. We aim to provide material details whenever possible including ship packaging so you can make an informed purchase. We also include manufacturing and shipping origin .

Returns and Exchanges

How do I return or exchange a gift?

You may do so directly with our partners. Please always check their return policies prior to making your purchase.

How and when will I be refunded?

This varies depending on the partner. Please let us know if your return is not processed in a timely manner.

Back to Top